Question 1

How does the kit arrive?

Accepted Answer

Kits are posted first class and fit through any letterbox, with instructions specific to your test.

Question 2

What does sample collection involve?

Accepted Answer

Every kit is designed for non-invasive collection at home. Kits fit through any letterbox and include instructions specific to the test, so anyone can collect their own sample.

Question 3

I posted my sample without my details

Accepted Answer

Email hello@screenme.co.uk as soon as possible and we will match your sample to your account.

Question 4

Can I retest later?

Accepted Answer

Yes. A free consultation is provided with repeat purchases, and you can keep or switch the specialist assigned to you.

Question 5

What species does the test detect?

Accepted Answer

All ScreenMe tests use next-generation sequencing to detect every bacterial and yeast species present: all beneficial bacteria (Lactobacillus), all harmless commensals, all disease-causing organisms, and all pathobionts that only cause problems when they overgrow — including Ureaplasma, Mycoplasma, Strep and BV.

Question 6

Will this diagnose a disease?

Accepted Answer

No. ScreenMe tests are not diagnostic and are not intended to replace advice from your GP or clinician.

Question 7

When will results arrive?

Accepted Answer

Results are available online within 3–5 weeks of your sample reaching the laboratory.

Question 8

Can my own clinician use the report?

Accepted Answer

Yes — the expert-written report can be used as a clinical letter for referral purposes.

Question 9

Is the consultation included?

Accepted Answer

Support calls are provided when results indicate an imbalance that requires clinical interpretation.

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